Free Dental Decontamination Review | Aura Infection Control
Free service

Your free dental
decontamination
review

A free 30-minute one-to-one with one of our decontamination specialists. We'll assess your protocols, identify any gaps and give you clear, practical advice — tailored to your practice.

Completely free
30 minutes — Teams, Zoom or phone
Book your free review What's included?
Trusted by thousands of UK dental practices
20 years of dental IPC expertise
Reviews via Teams, Zoom or telephone
Completely free — no obligation
What we cover

What's included in your review

We can adapt your review depending on your specific needs or pain points. Bring any specific questions or concerns and we'll work through them too. Here are just a few of the areas we can cover.

Dental unit waterline management
Review of your current DUWL treatment protocol, sampler results, bottle cleaning or downtime management. We'll identify any gaps and advise on the right products for your setup.
Decontamination room assessment
We'll walk through your decontamination workflow. We can look at instrument reprocessing, decontamination equipment and cleaning methods .
Review of validation protocols
Discussion of your autoclave, washer-disinfector and ultrasonic validation records — ensuring you have the right documentation and are perfoming the correct tests for your devices.
Handpiece processing
We'll discuss your handpiece cleaning, lubrication and sterilisation processes.
Open Q&A — your questions
Time specifically for your questions. Whether it's a compliance concern, a failed sampler result or CQC preparation.
Ideal for CQC preparation
A review before a CQC inspection gives you confidence that your protocols and records are in order. Many practices book specifically for this reason.
Simple process

How it works

1
Book online
Complete the form below. We'll confirm your booking by email — check your junk folder if you don't see it within a few minutes.
2
We assign your specialist
We'll match you with one of our advisors and they'll contact you to confirm your time and preferred format.
3
Your 30-minute review
A focused, practical conversation covering your decontamination process. Bring any questions, records or concerns you'd like to work through.
4
Follow-up support
Your advisor will follow up with any additional information or resources from the call and book another free review.
What practices say

Feedback from the review

Practices across the UK use our free review to get clarity on compliance, resolve specific problems and prepare for CQC inspections.

"Our practice ran into some issues with the sampler results, specifically one chair to begin with. I was invited to a Decontamination Review to fully understand why we might be getting failed results. We discussed changes needed at length, and specifically, the importance of good source water. Following on from the review I was able to discuss with the team and begin to implement those important changes. Adele was a great help and invaluable in getting to the root of the problem. She also continues to help with further queries I may have and follows up if needed."

Dental Practice — Decontamination Review

"I cannot express how impressed we both were with the quality of the call, the level of support and knowledge provided. It was honestly an incredible call. Chontelle provided us with a lot of information and the emails I have received since with follow-up information and evidence is amazing. It's very hard to know if what you are doing is the absolute best it can be, so to have this service available is fantastic. Thank you so much to all of your team for the incredible level of support available."

Practice Manager & Decon Nurse — Decontamination Review
The team

Meet your decontamination specialists

Every review is delivered by an experienced specialist in dental decontamination.

Sue Davies
Sue Davies
Territory Manager & Decontamination Advisor
Sue is a highly experienced territory manager who has spent many years assisting practices across the north with infection control advice, delivering countless in-practice training sessions.
Adele Sutton
Adele Davies
Decontamination Consultant
Adele has over 15 years' experience in the dental industry — 10 years as a dental nurse and 5 in practice and clinical management. She joined Aura in 2022 as a Decontamination Consultant, supporting practices across the country with waterlines, decontamination and validation.
NVQ Level 3 in Dental Nursing
ILM Decontamination Lead Certificate
Level 4 Certificate in Leadership & Management
Chontelle Roberts
Chontelle Roberts
Decontamination Consultant
Chontelle has over 13 years' experience in the dental industry — nursing and serving as infection control lead for the last 10 years. She joined Aura in December 2023 as a Decontamination Consultant, supporting practices with waterlines, decontamination and validation.
NVQ Level 3 in Dental Nursing
Infection Control Lead — 10 years in practice
ILM Leadership in Dental Decontamination
Common questions

Frequently asked questions

Everything you need to know before booking.

Who is the review for?
The review is open to everyone with decontamination responsibilities — lead nurses, decon leads, practice managers and principal dentists.
How long does it take?
The review takes approximately 30 minutes. If we don't have time to cover everything, your advisor will book in another free session with you.
What happens after I book?
We'll assign an advisor and they'll contact you by email to confirm your time and preferred format — Teams, Zoom or telephone. Your confirmation may arrive in your junk folder, so please check there if you don't see it.
Is there any cost?
None at all. The review is completely free.
Can I ask about a specific problem?
Yes - we can help with any area of dental decontamination, from dental unit waterlines to validation. Let us know what area you want to discuss on the booking form.
Do I need to prepare anything?
Nothing is required in advance. If you have sampler results, or specific protocols you'd like us to look at, feel free to share them — but it's entirely optional.

Ready to book your
free review?

Fill in the form, and we’ll be in touch to confirm your session.

Please note your advisor will confirm availability when they contact you

  • Completely free
  • 30 minute review
  • Any decontamination topic